Understand users and their needs…
Our overall approach to this project is through agile and user-centred methodologies, cross-authority collaboration and open and transparent communication.
Agile, user-centred methodologies
Our multidisciplinary project team has been working within the framework of agile sprints – short, two-week learning cycles. Each sprint included activities to learn, synthesise, and share new knowledge, ensuring:
- User needs are prioritised at the forefront of project direction and any key decisions
- Continuous learning and adapting to change is central to our approach
- Short sprint learning cycles are implemented — making, testing and learning in order to respond to user needs